Looking for remote travel support jobs? Here’s a quick guide to 10 companies hiring in 2025. These roles offer flexibility, competitive pay, and the chance to work from home while helping travelers plan trips, manage bookings, and resolve issues.
Key Highlights:
- Growing Demand: Remote travel support roles are increasing as travel surges and remote work becomes more popular.
- Flexible Schedules: Most companies offer part-time and full-time options, with adaptable hours to fit your lifestyle.
- Pay Rates: Hourly wages range from $12.50 to $35, depending on the role and experience.
- Skills Needed: Proficiency in Global Distribution Systems (GDS), customer service skills, and sometimes certifications like CTA or TTT.
- Companies Hiring: AAA Club Alliance, American Express Global Business Travel, BCD Travel, Holland America Line, and more.
Quick Comparison Table:
| Company | Focus Area | Pay Range (Hourly) | Schedule Flexibility | Skills Required |
|---|---|---|---|---|
| AAA Club Alliance | Leisure & Corporate | $30.50 | Part-time & Full-time | 2–3 years’ experience, SABRE GDS |
| Amex GBT | Corporate Travel | $17–$35 | Flexible via "Amex Flex" | GDS expertise, 1+ year corporate travel |
| BCD Travel | Business Travel | Varies | Remote work, 60 days abroad | GDS Sabre, VIP travel experience |
| Etraveli Group | Online Flight Sales | $3,600–$8,280 (Annual) | Hybrid remote | 2.5+ years’ experience, certifications |
| Holland America Line | Luxury Cruises | $15–$23.65 | Flexible | Typing skills, fluency in Dutch/German |
| Internova Travel Group | Leisure & Corporate | Varies | Part-time & Full-time | 5+ years’ GDS experience |
| Velocity Black (Capital One) | Luxury Concierge | Varies | Evening & weekend availability | Hospitality expertise, luxury travel |
| Working Solutions | Broad Travel Projects | $0.25–$0.31 per minute | Fully flexible | Strong soft skills, tech-savviness |
| TTEC | General Travel Support | $12.50–$19.54 | Flex & FlexEX programs | Paid training, no experience required |
| Teleperformance | Travel Specialists | $11.49–$30 | Morning, evening, overnight | Intermediate English, problem-solving |
These companies provide great opportunities to work remotely in the travel industry, whether you’re new to the field or an experienced professional. Let’s dive deeper into each company’s offerings and requirements.
Companies that Hire for Remote Travel And Travel Agent Jobs
1. AAA Club Alliance
AAA Club Alliance provides remote support opportunities for professionals in both leisure and corporate travel. Here's a closer look at what their roles entail.
Focus Area Within the Travel Industry
AAA Club Alliance caters to two main areas: leisure travel and corporate travel. Leisure travel agents focus on simplifying vacation planning and booking for customers. For corporate roles, expertise in travel management systems - like SABRE GDS - is essential to handle business travel needs, including after-hours support.
Flexible Scheduling Options
Schedules are designed to accommodate different needs. Full-time shifts generally run from 9:30 AM to 6:00 PM EST, while part-time roles often cover evenings and weekends. For instance, part-time shifts might include Friday nights (8:00 PM–12:00 AM EST) and flexible hours on Saturday and Sunday.
Specialized Skills or Certifications Required
To qualify for these roles, candidates should bring 2–3 years of experience and proficiency in online booking systems. Corporate travel positions specifically require expertise in SABRE GDS. Advanced roles may also require earning a CTA certification within two years of employment.
Compensation Structure
AAA Club Alliance offers a competitive pay structure for its remote travel support positions. Travel agents can expect to earn around $30.50 per hour.
"At AAA, we provide a reliable and supportive work environment with plenty of opportunities for career growth." - AAA Club Alliance
AAA Club Alliance stands out by offering a mix of diverse opportunities, clear requirements, and an appealing pay scale. This makes it a strong choice for both newcomers and experienced professionals in the travel industry. Next, we’ll take a look at another leading company offering remote travel support.
2. American Express Global Business Travel [22]
American Express Global Business Travel (Amex GBT) stands out as a top-tier B2B travel platform, offering enticing remote roles for professionals in travel support. With a primary focus on corporate travel management, the company emphasizes work-life balance through flexible scheduling options. Let’s dive into the remote opportunities and what makes Amex GBT a compelling choice for those specializing in corporate travel.
Focus Area Within the Travel Industry
Amex GBT’s expertise lies in corporate travel management, providing end-to-end services for business travelers. Remote travel consultants play a crucial role in arranging domestic and international flights, hotel reservations, car rentals, and rail travel. For executives, the company offers personalized VIP services, ensuring a premium, high-touch travel experience tailored to their needs.
Flexible Scheduling Options
Through its "Amex Flex" program, Amex GBT offers employees the ability to balance work responsibilities with personal commitments. This flexibility has become a key feature of their remote roles, making it easier for employees to maintain a healthy work-life balance.
Specialized Skills or Certifications Required
To join Amex GBT, candidates need to demonstrate strong expertise in Global Distribution Systems (GDS) such as Sabre, Apollo, or Amadeus. For positions like Travel Consultant – Remote VIP, the company requires at least one year of corporate travel experience, including handling fares, ticketing, and arranging car, hotel, air, and rail travel for both domestic and international trips. Beyond technical skills, excellent customer service and communication abilities are essential, as consultants frequently assist business travelers who expect seamless, professional service. Familiarity with international travel regulations, fare structures, and booking processes across various travel categories is also a must.
Compensation Structure
Amex GBT offers competitive hourly pay tailored to the role and the candidate’s experience. Here’s an overview of their current pay structure:
| Position | Hourly Rate |
|---|---|
| Travel Consultant | $17 - $29 |
| Global Servicing - Travel Consultant | $17 - $29 |
| Executive Travel Consultant | $20 - $35 |
| Travel Consultant – Remote VIP | $20 - $35 |
| Luxury Leisure Travel Advisor | $17 - $29 |
In addition to hourly wages, employees benefit from a comprehensive package that includes health insurance, retirement plans, parental leave, and exclusive travel perks such as discounts on flights, hotels, cruises, and car rentals. Amex GBT also supports career growth through professional development and internal advancement opportunities. With an employee rating of 3.6/5 based on 889 reviews, the company provides a solid platform for those looking to build a career in remote corporate travel support.
3. BCD Travel
BCD Travel is a leading global travel management company that handles more than $20 billion in annual sales and boasts an impressive 97% client retention rate. The company focuses on optimizing travel programs for various industries, including aerospace, defense, healthcare, and entertainment. Remote support agents play a key role in managing complex corporate travel needs and providing strategic travel solutions.
Focus Area Within the Travel Industry
BCD Travel specializes in business travel management, helping companies streamline their travel operations and improve efficiency. The company uses customized technology to unify all aspects of business travel management on a single platform. Remote agents are instrumental in managing travel for industries like healthcare, aerospace, and defense, as well as entertainment. For healthcare clients, BCD Travel's Life Sciences Center of Excellence offers dedicated support. Agents also assist in coordinating in-person meetings, an essential service in today’s hybrid work environment.
Christian Dahl, EVP of People & Culture at BCD Travel, highlights the company’s forward-thinking approach: "BCD leaned into the change a lot faster than much of the industry so that we could make sure our people keep thriving regardless of where they worked. We've been a leader in remote work for some time and we're doing really well". This focus on adaptability and personalized services is complemented by strong remote work policies.
Flexible Scheduling Options
In line with its commitment to service and employee satisfaction, BCD Travel provides flexible work arrangements. Employees enjoy the benefits of flexible hours and fully remote work opportunities, promoting work-life balance through a virtual workspace. Remote team members can even work abroad for up to 60 days each year. Jeremy Bos from Global Marketing at BCD Travel shares his perspective: "With flexibility in workplace and even worktime, I can be productive in my own ways". Flexibility is a core feature of many roles, such as the CSS TSSM Travel Technology Manager, where adaptable scheduling is built into the job.
Specialized Skills or Certifications Required
To join BCD Travel, candidates need proficiency in Global Distribution Systems (GDS), though specific requirements depend on the role. For instance, VIP Travel Agent positions demand expertise in GDS Sabre and experience in handling VIP travel services. Customer Support Representative roles require knowledge of GDS Amadeus and familiarity with the corporate travel industry. Beyond technical qualifications, the company values individuals with a genuine passion for global travel.
4. Etraveli Group
Etraveli Group stands out as a tech-savvy leader in the travel industry, connecting millions of travelers across more than 75 markets. With over 2,300 employees and a customer base of 40 million annually, the company operates well-known brands like Mytrip, Flight Network, and GoToGate. Remote support agents thrive in its fast-paced and growth-oriented environment, making it an attractive option for professionals in the travel sector.
Focus Area Within the Travel Industry
Etraveli Group focuses on online flight sales and advanced booking technology, tackling the complexities of connecting flights and travelers worldwide. As a software-driven company, it builds platforms capable of managing massive booking volumes across diverse markets. In this tech-heavy environment, remote support agents are essential for ensuring smooth operations and assisting customers with flight-related concerns.
Flexible Scheduling Options
The company provides hybrid remote work opportunities for full-time roles, allowing employees to split their time between in-office and remote work as needed. This flexibility aligns with Etraveli Group's dynamic work culture, offering professionals the chance to grow their careers while maintaining a balanced lifestyle. Such arrangements create an ideal environment for remote agents to succeed in this technology-focused company.
Specialized Skills or Certifications Required
Remote agents need strong communication skills, customer service expertise, and familiarity with booking platforms. Additionally, at least 2.5 years of international experience and certifications like TTT or equivalent are often required.
"Becoming a travel agent doesn't always require a specific degree, but training, certifications, and experience in customer service can help you stand out." - FlexJobs
The U.S. Bureau of Labor Statistics also forecasts a 3% growth in travel agent employment from 2023 to 2033, indicating steady demand for skilled professionals in the field.
Compensation Structure
Etraveli Group offers competitive pay with performance-based incentives. Travel Consultants earn between $3,600 and $8,160 annually, while Senior Travel Consultants can make $5,040 to $8,280 per year. Reviews frequently highlight both the attractive pay and the supportive work environment.
5. Holland America Line
Holland America Line, a premium cruise company headquartered in Seattle, Washington, is part of Carnival Corporation. Known for offering luxury cruise experiences, the company provides remote opportunities for travel support professionals. One standout role is the Personal Cruise Consultant, where team members assist guests in planning their dream vacations - all from the comfort of home. This approach highlights how luxury cruise brands use remote support to enhance customer experiences.
Focus Area Within the Travel Industry
Holland America Line operates in the high-end cruise market, focusing on creating unforgettable vacation experiences. Remote support agents play a key role in this by working directly with guests to craft detailed cruise itineraries, handle booking adjustments, and deliver tailored assistance.
Flexible Scheduling Options
The company values work-life balance and offers flexible scheduling for both corporate employees and remote Personal Cruise Consultants. This flexibility makes it easier for team members to balance their professional and personal lives.
Specialized Skills or Certifications Required
To succeed in a remote role at Holland America Line, candidates need to meet a few specific criteria. For instance, they should be able to type at least 40 words per minute and have a thorough understanding of the company’s products and essential software. For positions like International Guest Services Associate, fluency in Dutch or German is a must. Additionally, the company invests in its employees by offering tuition and certification reimbursement for relevant professional development.
Compensation Structure
Holland America Line offers a competitive pay structure. The base hourly wage starts at $15.00, with adjustments based on local minimum wage laws, and includes sales-based incentives. During their first year, new hires are guaranteed a minimum monthly income of $1,500, which translates to an effective hourly rate of $23.65 for full-time work. On average, first-year employees earn around $50,000 annually, while experienced consultants can make approximately $65,000. Top performers even surpass $100,000. New hires in training earn about $3,200 per month, plus completion bonuses. Additional perks include company-provided equipment and a $50 monthly internet stipend. According to Indeed, Holland America Line travel agents earn an average of $23.27 per hour, which is 16% above the national average.
"Being a Holland America Line Personal Cruise Consultant gives me the enjoyment of planning vacations directly with the guests first-hand, caring for their details and needs, and making their travel dreams become reality. We have a great cruise product that I can sell with confidence and pride!" - Jim Picicci, Personal Cruise Consultant
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6. Internova Travel Group
Internova Travel Group represents a network of 62,000 travel advisors across more than 6,000 locations. The company operates through three main divisions - Advisor, Agency, and Direct Services. This structure supports its wide range of offerings in remote travel assistance.
Focus Area Within the Travel Industry
Internova specializes in leisure, corporate, and cruise travel. The company places a strong emphasis on personalized service, prioritizing human connections over automated solutions. This approach creates rewarding opportunities for remote support agents who enjoy building relationships with clients.
Through a strategic partnership with Bonotel Exclusive Travel, Internova expanded its inventory to include luxury homes and villas, opening up additional commission opportunities for its advisors.
"Internova Travel Group's international family of travel brands stands out across the travel industry... our extensive network of travel advisors assists travelers across the globe." - Internova Travel Group
Flexible Scheduling Options
Internova prioritizes work-life balance by offering flexible scheduling options, particularly in roles like Travel Support Specialist. Many positions provide part-time schedules with adjustable hours. While some roles, such as Customer Care Specialist, may follow fixed shifts, most remote positions are designed to accommodate both business needs and employee preferences.
Specialized Skills or Certifications Required
Remote travel support roles at Internova demand technical expertise in travel industry systems. Proficiency in GDS platforms - especially Sabre - is essential, with a minimum of 5 years’ experience required. Familiarity with Travelport Plus is also highly valued.
Candidates should be well-versed in Sabre formats, air ticketing, hotel reservations, car rentals, and non-ARC invoicing. For customer care roles, knowledge of systems like AgentMate or ClientBase Online is highly desirable. Corporate travel positions often call for 2-5 years of experience with Concur Travel corporate booking software, along with the ability to learn tools like Certify and Deem.
Language skills can be a key asset for certain roles. For example, some Corporate Travel Consultant positions require fluency in Japanese to effectively serve Internova's global clientele. These technical and language skills highlight the company's commitment to providing personalized, high-quality travel support services.
7. Velocity Black (Capital One)
Velocity Black, a part of Capital One, offers a luxury digital concierge service that transforms travel through tailored recommendations and exclusive access. By blending AI technology with human expertise, it caters to an elite clientele seeking premium experiences.
Focus Area Within the Travel Industry
Velocity Black is all about delivering high-end concierge services that go well beyond standard travel bookings. Think of it as a gateway to the extraordinary - access to exclusive dining spots, guaranteed upgrades at luxury resorts, and personalized premium experiences. The service operates as a comprehensive solution for affluent travelers, with a dedicated team available 24/7. This focus means they look for professionals who combine deep industry knowledge with strong technical skills.
"Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives." - Capital One
Specialized Skills or Certifications Required
To thrive at Velocity Black, candidates need a solid grasp of the hospitality industry and a genuine enthusiasm for delivering luxury services. Expertise in Global Distribution Systems (GDS) and online booking platforms is essential. Analytical skills and a keen eye for detail are equally important to handle the complexities of luxury travel planning. Prior experience working with high-net-worth clients is a major plus.
"We are looking for someone passionate about the hospitality industry with strong existing knowledge of what it takes to be the most high-value-add concierge." - Capital One
Flexible Scheduling Options
Remote positions come with the need for flexibility, as agents are expected to provide evening and weekend availability to accommodate clients across different time zones. Being on call to deliver prompt, around-the-clock support is a key part of the role.
8. Working Solutions
Working Solutions connects independent contractors with remote customer support roles, focusing on the travel and hospitality industries. By partnering with leading national brands, the company ensures its remote agents deliver top-notch customer experiences - all while working on their own schedules.
Focus Area Within the Travel Industry
Instead of narrowing its focus to a single niche, Working Solutions provides opportunities across a broad range of travel-related projects. This approach gives contractors the chance to explore different aspects of the travel sector, helping them diversify their skills and income sources.
Compensation Structure
Working Solutions compensates independent contractors based on productive minutes. Rates range from $0.25 to $0.31 per minute for live interactions, but idle time is not included in the pay.
"As an independent contractor, your earnings are based on productive minutes - that means you'll earn money for each minute you're actively assisting customers. This includes time spent on live calls, chats, or handling customer interactions, but doesn't count idle time or breaks. Essentially, the more efficiently you work, the more you'll earn."
Some programs offer a fixed rate, with most requiring a minimum of 30 minutes of productive work. Additional financial incentives may apply to certain programs, boosting the per-minute rate. Payments are processed quickly and conveniently through direct deposit or electronic transfer, thanks to the company’s partnership with Wingspan.
Specialized Skills or Certifications Required
While specific travel certifications aren’t mandatory, Working Solutions prioritizes candidates with strong soft skills and technical expertise. Successful applicants need to be self-motivated, tech-savvy, and comfortable working across multiple platforms. The application process includes skill assessments and a PC scan. For travel-related projects, familiarity with relevant tools and services is an added advantage.
Flexible Scheduling Options
One of the standout features of Working Solutions is its complete scheduling flexibility. Contractors can choose to work anywhere from 15 to 40+ hours per week, juggling multiple programs to create diverse income streams.
"Work/life balance on your terms while never leaving home. Side hustle or work a full work-week. As an independent contractor, you set your own hours and decide when you work and for how long. Your time. Your success. Built by you, for you."
This combination of flexible hours and performance-based pay makes Working Solutions an appealing choice for remote professionals in the travel support field.
9. TTEC
TTEC employs more than 55,000 people fluent in 50 languages, making it one of the largest providers of remote customer support services globally. The company has earned a solid reputation, achieving an impressive 93% customer satisfaction rate after transitioning to remote work.
Focus Area Within the Travel Industry
TTEC specializes in comprehensive travel support. Their agents assist with tasks like booking, itinerary adjustments, and addressing customer inquiries. Thanks to their global presence, TTEC can provide 24/7 support, catering to both domestic and international travel needs.
Specialized Skills or Certifications Required
No prior experience is necessary to join TTEC. The company provides paid, mandatory training that includes online modules and AI-powered role-playing exercises to prepare new hires for travel customer service roles. While certifications aren't required, strong customer service abilities are a definite plus.
Compensation Structure
TTEC offers competitive hourly pay, ranging from $12.50 to $19.54. Customer Service Representatives typically earn between $15 and $17 per hour, with overtime paid at time and a half, as confirmed by 52% of surveyed employees.
Pay rates vary by location. For example:
- Healthcare Customer Service Representatives in California start at $17.65 per hour.
- Similar roles in Florida begin at $13 per hour.
Some positions may also include bonuses on top of the base pay. Additionally, TTEC prioritizes schedules that accommodate different lifestyles, offering flexibility alongside its competitive compensation.
Flexible Scheduling Options
TTEC provides both part-time and full-time remote roles, requiring a minimum of 20 hours per week. Through its Flex and FlexEX programs, employees can self-schedule shifts as short as one or two hours. Options include split shifts or even working three separate shifts in a day. High-performing employees enjoy priority scheduling.
Associates must commit to working 4–6 consecutive hours per shift and be available for weekends and holidays. Time-off requests are managed by team leaders and are approved on a first-come, first-served basis.
"We offer supportive, flexible, and engaging work environments. And we are proud of the culture we have built - the purpose that drives us, the values that guide us, and the humanity that connects us." - TTEC
10. Teleperformance
Teleperformance is a global leader in customer experience services, working with airlines, travel agencies, hotels, cruise lines, car rental companies, and travel tech firms. The company offers plenty of opportunities for remote travel support agents, making it a great choice for those looking to work from home in the travel industry.
Focus Area Within the Travel Industry
Teleperformance hires travel specialists to deliver expert advice and smooth travel solutions. They prioritize candidates with a proactive approach and strong problem-solving skills, ensuring agents stay updated on the latest travel promotions and industry developments. This role provides exposure to various travel sectors, making it an excellent opportunity to gain comprehensive industry experience.
Specialized Skills or Certifications Required
While specific travel certifications aren’t mandatory, candidates need intermediate to advanced English proficiency to communicate effectively on a global scale. Teleperformance seeks individuals capable of professionally handling travel-related queries and offering timely solutions. For instance, in Lima, Peru, they hired Travel Specialists with strong English skills to manage inquiries, provide solutions, and stay informed about current promotions.
Compensation Structure
Compensation at Teleperformance varies by role and location. For general Customer Service Representatives in Florida, ZipRecruiter lists an average hourly wage of $14.05, with annual salaries around $29,217. Hourly wages typically range from $11.49 to $15.62. For travel-specific roles, hourly rates can reach $30, and annual salaries in specialized positions can go up to $100,000. In addition to competitive pay, Teleperformance offers flexible work schedules, adding to its appeal.
Flexible Scheduling Options
Teleperformance provides flexible shift options, including morning, afternoon, evening, and overnight schedules, along with work-from-home opportunities. These options help employees balance their personal and professional lives. While many employees appreciate the flexibility, some have noted challenges with adapting to variable schedules.
Conclusion
In 2020, remote travel support job postings skyrocketed by an impressive 498.40%, while interest in these roles surged 1,405% compared to 2019. These numbers highlight a growing acknowledgment from employers about the advantages of remote work, paired with employees' increasing desire for flexibility.
For workers, remote work can translate into savings of around $6,000 annually on commuting, clothing, and meals. Employers, on the other hand, stand to save even more - nearly $11,000 per employee each year by shifting to remote setups. On top of the financial perks, a 2023 Buffer study found that remote workers reported 32% higher job satisfaction than their in-office counterparts. These benefits clearly create a win-win scenario for both sides.
"When employees can take advantage of more flexible schedules, they're less likely to seek out work elsewhere." – Radius Global Solutions
Remote work isn’t just a preference for many - it’s a priority. Sixty percent of remote workers say they prefer working from home most or all of the time. Travel support roles, in particular, align well with remote work since they mainly involve phone and computer-based tasks, making them an ideal fit for this model.
The best part? Breaking into this field doesn’t require extensive experience or advanced degrees for most roles. Instead, focus on showcasing transferable skills like communication, empathy, and problem-solving on your resume. To find opportunities, remote-specific job boards can be a great resource, offering verified work-from-home listings.
For a more structured approach, platforms like e-SideHustles offer a curated directory of over 370 work-from-home opportunities. Their categorized listings include customer service positions, freelancing gigs, and other remote income options, making it easier to explore legitimate roles in the travel industry and beyond.
As companies continue to embrace remote work and employees prioritize flexibility, the remote travel support sector is only set to grow. Whether you’re looking for a side hustle or a full-fledged career change, these roles offer flexible, stable opportunities to match your goals.
FAQs
What skills or certifications do I need to work as a remote travel support agent?
To thrive as a remote travel support agent, you need strong communication and customer service skills. Your role will often involve helping travelers with bookings, answering their questions, and resolving issues. Employers usually look for candidates with at least one year of experience in customer support, hospitality, or the travel industry.
Being familiar with CRM software and booking systems can set you apart, as these tools are commonly used in the job. If you want to boost your qualifications even further, consider earning certifications like the Certified Travel Associate (CTA) or other travel-related credentials. These can highlight your expertise and make your application shine.
By mastering these skills and gaining the right experience, you'll not only improve your chances of landing a position but also ensure you can support travelers effectively and professionally.
What is the typical pay for remote travel support agents, and how does it vary by company?
Pay for remote travel support agents varies significantly based on factors like the company, job responsibilities, and experience level. In the U.S., the average hourly wage is $20.64, with rates typically falling between $11.78 and $33.89 per hour. When it comes to annual earnings, most agents make an average of $48,783, though experienced professionals can see total compensation exceed $52,000.
For some roles, particularly in leisure travel, commission-based earnings may be added to the hourly pay. This commission can substantially increase overall income. Since pay structures often align with the specific demands of the job, it's essential to carefully review job descriptions when exploring opportunities.
What flexible scheduling options are available for remote travel support roles?
Remote travel support jobs often offer scheduling options designed to suit different lifestyles. You might find opportunities with part-time hours, evening or weekend shifts, or even the freedom to create your own schedule. Some roles also include on-call shifts or allow adjustments for personal travel plans, adding even more flexibility.
That said, certain positions may require you to be available during holidays or busy travel seasons, so being adaptable is important. These features make remote travel support roles a solid choice for those looking to balance work with personal life or earn extra income on the side.
