Loopnet is a commercial real estate marketplace that helps entrepreneurs find and invest in commercial properties. Itβs ideal for those looking to expand their business with new locations. Loopnet offers a wide range of property listings, from office spaces to retail locations.
LoopNet is an online marketplace for commercial real estate, offering listings for properties to buy, lease, or invest in across the U.S., Canada, and the UK. Loopnet is designed for brokers, investors, tenants, and small business owners seeking office spaces, retail locations, industrial sites, multifamily properties, or land.
With over 500,000 listings and 12.6 million monthly visits, itβs a leading platform for commercial real estate but primarily serves those willing to pay for premium features.
Users can sign up for free at the official Loopnet website to browse listings, filter by location, property type, price, or size, and view details like photos, square footage, and broker contacts.
Free accounts allow basic searches, saving favorites, and setting email alerts for new listings. To list properties, users must pay for plans (pricing not publicly disclosed, contact CoStar Group for details). Premium plans (e.g., Diamond, Platinum, Gold) offer enhanced visibility, professional photography, 3D tours, and cross-posting on CoStarβs network (e.g., CityFeet, Showcase).
The platform is intuitive, with map-based searches, but the mobile app lacks features like business-for-sale listings and has reported bugs (e.g., βprofile loadingβ errors).
LoopNet isnβt a direct earning platform; itβs a tool for real estate transactions. Brokers and property owners can generate income by listing properties to attract buyers or tenants, with premium plans increasing visibility to drive leads. Lead quality varies, with some users reporting inquiries from LoopNet but no guaranteed sales.
Free listings often get zero views due to low search visibility, while premium plans (costing $150-$200/month per some reviews) may yield better exposure but no assured ROI. Success depends on market demand, property quality, and marketing effort. There are no direct payouts from LoopNet itself.
Searching is free, but listing properties requires a paid plan (individual plans for up to 20 listings or team plans for 100+). Costs are opaque, with reports of $150/month for basic plans and up to 40% price hikes post-contract (e.g., $50/slot increase).
Auto-renewal contracts can lock users into 12-month terms, with cancellation difficulties reported. Additional costs include premium features like 3D tours or retargeting ads. Risks include wasted fees if listings donβt generate leads or if CoStar fails to publish them as promised. Users warn against sharing credit card info due to billing disputes.
Massive database with 500,000+ commercial listings.
Robust search filters (location, type, price) and market insights.
Premium plans offer cross-platform exposure and professional marketing tools.
Useful for comparables and market research.
Free listings have low visibility; premium plans are costly with no guaranteed leads.
Poor customer service, with unhelpful responses and cancellation issues.
Outdated or inaccurate listings clutter the platform.
Aggressive billing practices, including auto-renewals and unnotified rate hikes.
Setup takes 10-30 minutes for a free account or 1-2 hours to create detailed listings. Searching or browsing can take 1-5 hours weekly, depending on needs. Listing maintenance (e.g., updating photos, responding to inquiries) requires 2-10 hours weekly for active brokers.
Premium plan users may spend more time optimizing ads or analyzing metrics. It suits part-time or full-time real estate professionals but demands ongoing effort for results.
LoopNet, owned by CoStar Group since 2012, is a legitimate platform founded in 1995 with a 3.5/5 rating on G2 and 1.1/5 on Sitejabber (48 reviews). Users praise its extensive listings and ease of use but slam its billing practices, with complaints of auto-renewals, refused cancellations, and charges for unpublished listings.
Trustpilot (1.7/5 from 86 reviews) and BBB reviews highlight unprofessional customer service and misleading contracts. Some report properties listed without consent or with incorrect details (e.g., wrong currency or location). While itβs not a scam, its reputation suffers post-CoStar merger due to reduced functionality and transparency.
LoopNet scales well for brokers or large brokerages with premium plans, offering tools to manage multiple listings and gain market insights. However, high costs and inconsistent lead quality limit scalability for small investors or independent owners.
Free accounts are nearly useless for listing due to low visibility. Alternatives like Crexi or ProspectNow offer cheaper or more targeted options for lead generation. LoopNet is better for short-term marketing or research than long-term deal flow, as top deals often bypass it for pocket listings.
LoopNet is best for commercial real estate brokers, investors, or tenants with budgets for premium plans, seeking a large database for market research or listing exposure. Itβs less suitable for small-scale users or those avoiding auto-renewal traps.
Compared to Crexi (cheaper, better support) or Zillow (potential commercial expansion), LoopNetβs high costs and poor service overshadow its strengths. Use cautiously, monitor billing, and consider alternatives for better value. Rating: 3/5 stars for its extensive listings but significant billing and usability issues.
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