Upwork suits freelancers who want larger, longer projects and are happy to write proposals, with a variable fee of 0% to 15% per contract. Fiverr suits freelancers who can package a service into fixed-price gigs that buyers order directly, with a flat 20% fee. Neither is better overall; the right choice depends on how you like to sell.
Upwork and Fiverr are the two biggest names in freelancing, and they work in almost opposite ways. On Upwork, you go after clients. On Fiverr, clients come to your shop window. This guide compares how each one works, what it costs, how you get paid and who each suits, so you can decide where to start or how to use both.
In this guide
- The core difference
- Side-by-side comparison
- How Upwork works
- How Fiverr works
- Fees compared
- Getting paid
- Which is better for beginners?
- Which pays better?
- Using both
- Owen’s take
- FAQ
1. The core difference
- Upwork is a job marketplace. Clients post jobs, and freelancers send proposals to win them. It also has a catalog of fixed-price projects, but proposals are its centre.
- Fiverr is a service marketplace. Freelancers publish “gigs”, fixed-price services in packages, and buyers browse and order. You rarely pitch.
This shapes everything else: the kind of work, the effort to win it and the type of client.
2. Side-by-side comparison
| Upwork | Fiverr | |
|---|---|---|
| How you win work | Proposals to client job posts, plus invitations | Buyers order your gigs |
| Freelancer fee | Variable, 0% to 15% per contract | Flat 20% of every order, including extras and tips |
| Cost to apply | Connects at $0.15 each, with a free monthly allowance | None to publish gigs |
| Typical projects | Hourly and fixed-price, often long-term | Fixed-price packages, often short |
| Payment protection | Escrow for fixed price; time tracking for hourly | Buyer pays upfront; you’re paid after completion |
| Payout timing | After client approval and a security period | 14-day clearance after completion (7 days for some top sellers) |
| Best for | Ongoing projects, specialists, retainers | Packaged, repeatable services |
3. How Upwork works
You create a profile and browse job posts. Each proposal costs a number of Connects, which cost $0.15 each; free accounts receive a small monthly allowance, and the paid Freelancer Plus plan includes more. Clients review proposals, interview candidates and hire.
Since May 2025, Upwork has charged freelancers a variable service fee of 0% to 15% per contract. Upwork’s help centre says the fee is set based on factors that support a balanced and competitive environment across different types of work, and it is shown before you submit a proposal and fixed once the contract begins.
Upwork also offers:
- Project Catalog, where you sell fixed-scope packages, similar to Fiverr gigs.
- Direct contracts, where you bring your own clients onto Upwork to use its payment protection at a lower fee.
- Job Success Score and badges, such as Rising Talent and Top Rated, which help you appear in search and invitations.
Upwork tends to reward specialists who write tailored proposals and want long-term clients.
4. How Fiverr works
You create a seller profile and publish gigs. Each gig usually has three packages, such as basic, standard and premium, with different prices and delivery times. Buyers find you through search and categories, pay upfront and receive the work through Fiverr.
Fiverr takes a flat 20% of every order, including extras and tips. Sellers move up through levels, from new seller to Level 1, Level 2 and Top Rated, based on completed orders, on-time delivery and reviews. Higher levels bring more visibility and, at the top, faster payouts.
Fiverr tends to reward sellers who package a clear service, write strong gig pages, respond quickly and deliver on time.
5. Fees compared
Fees matter more than they first appear. On a $500 project:
- Upwork at a 10% fee leaves you $450. At 15% it leaves $425, and at 0% you keep it all. You also spend Connects to apply.
- Fiverr at 20% leaves you $400, before withdrawal fees.
Both platforms also charge clients their own fees, which can affect how much they budget. Whatever platform you use, build its fee into your price. If you want $50 an hour net on Upwork with a 10% fee, for example, you need to charge about $55.56.
6. Getting paid
Upwork. Fixed-price contracts are protected through escrow: the client funds each milestone before you start, and money is released when they approve the work, or automatically after a review period. Hourly contracts are protected when you log time through Upwork’s desktop app. Released funds can then be withdrawn to your chosen payment method, after any security hold Upwork applies.
Fiverr. After an order is marked complete, earnings sit in a pending balance for 14 days. Top Rated, Seller Plus Premium and Pro sellers clear in 7 days. You then withdraw to PayPal, Payoneer, a bank account or the Fiverr Revenue Card, each with its own fee and minimum.
For new freelancers, the 14-day wait on Fiverr can hurt cash flow, so plan for it.
7. Which is better for beginners?
Both work for beginners, in different ways.
Fiverr is easier to start if you can package a simple service, such as “proofread 1,000 words” or “design 3 social media posts”. You don’t need to write proposals, and buyers can find you from day one. The challenge is standing out among many similar gigs.
Upwork is better if you have specialist skills or experience and want larger projects. The challenge is winning the first contract without reviews, and the cost of Connects for each proposal.
Many beginners start on Fiverr to build confidence and reviews, then add Upwork for larger work.
8. Which pays better?
Neither platform sets your rate; you do. Upwork’s lower fee and larger projects can mean more per client, especially on long contracts. Fiverr’s flat 20% takes more per order, but well-packaged gigs can sell repeatedly without proposal work.
In practice, the freelancers who earn most on either platform:
- Specialise in a clear niche.
- Raise prices as reviews and demand grow.
- Win repeat clients, which saves the time and cost of finding new ones.
9. Using both
Running both platforms is common:
- Use Fiverr for packaged, repeatable services with a clear price.
- Use Upwork for bigger, custom or ongoing projects.
- Keep your portfolio, reviews and messages consistent across both.
Don’t move clients off either platform to avoid fees. Both platforms forbid taking payment outside them for work started there, and breaking that rule can get your account closed.
Other marketplaces are worth knowing too. Contra charges freelancers no commission, Toptal matches screened senior freelancers with clients, and PeoplePerHour is popular with UK clients. You can compare them all in our Freelancing directory, and read our full reviews of Upwork and Fiverr.
10. Owen’s take
If you like selling yourself one client at a time and want bigger projects, Upwork is the better fit. If you’d rather build a clear offer and let buyers come to you, Fiverr is. I’d pick the one that matches how you prefer to work, give it a few months with a narrow niche, and add the other later if you want more volume. The fee difference matters, but the right selling style matters more.
FAQ
Is Upwork or Fiverr cheaper for freelancers?
Usually Upwork, with a variable fee of 0% to 15% per contract against Fiverr’s flat 20%. But Upwork charges for Connects to send proposals.
Which is easier for beginners?
Fiverr is often easier to start because buyers order your gigs directly. Upwork can be harder at first without reviews, but suits specialists.
Can I use Upwork and Fiverr at the same time?
Yes. Many freelancers do, using each for different kinds of work.
How long does it take to get paid on Fiverr?
Earnings clear 14 days after an order is completed, or 7 days for Top Rated, Seller Plus Premium and Pro sellers.
This guide is part of our Freelancing section, with every platform we have checked in that area.
Sources
- Upwork Help Center, “Freelancer Service Fee”: https://support.upwork.com/hc/en-us/articles/211062538
- Wise, “Complete guide to payments on Fiverr”: https://wise.com/gb/blog/fiverr-payments
