Userfeel is a remote usability testing platform that pays testers to record themselves using websites and apps while thinking aloud. It works with clients in many languages, which makes it useful for testers outside English-speaking markets. Pay is set by test length, from $3 for a five minute test to $30 for an hour, and approved earnings go to a Userfeel wallet that you can transfer to PayPal.
At a glance
| What it is | A remote usability testing platform |
| How you earn | Per approved test |
| Pay | $3 for 5 minutes, $10 for 20 minutes, $20 for 40 minutes, $30 for 60 minutes |
| Payment | Userfeel wallet, about a week after the test, then to PayPal |
| Cost to join | Free |
| What you need | A computer or phone, a microphone, age 18+ |
| Where it works | Remote, many countries and languages |
How it works
You apply as a tester and enter basic demographic details such as age, native language and level of web experience. Clients choose testers by profile, so accurate details matter. You then complete an unpaid qualification test, which Userfeel reviews and rates. Once you’re approved, you receive invitations to tests that match your profile.
Each test gives you a website or app and a set of tasks. You record your screen and voice, talk through what you’re doing and why, and answer any written questions. Most tests run about 20 minutes, but shorter and longer ones exist.
Pay by test length
Userfeel’s tester FAQ lists set rates by length: $3 for a 5 minute test, $10 for 20 minutes, $20 for 40 minutes and $30 for 60 minutes. Because the rate follows the time estimate, you can judge any invitation quickly.
Getting paid
After a client approves your test, payment reaches your Userfeel wallet, usually about a week after the test. You can then transfer the balance to PayPal at any time. The terms say payments are made via PayPal and any fees are deducted from the amount. Some countries may see other options at sign-up.
Why tests get rejected
Userfeel can deny payment and redo a test with someone else if the setup is poor, the profile details are wrong, the tester uses duplicate accounts or the feedback is substandard. Before each test, check your microphone, close unrelated windows, and make sure your recording works. Speak throughout the session and finish every task.
Ratings and invitations
Your qualification test and later tests are rated, and ratings affect how many invitations you receive. Userfeel says ignoring an invitation doesn’t hurt your rating, but a test may go to another tester if you wait. If you want more work, respond quickly when an invitation arrives.
Languages are an advantage
Userfeel runs tests in many languages. If you’re a native speaker of a language other than English, you may face less competition for tests in that language. List your native language accurately and keep your profile up to date.
Device setup
Userfeel tests run on desktop computers and mobile devices, and the setup instructions differ for each. On a computer, make sure the recorder can capture your screen and microphone and that your browser is up to date. On a phone, check that screen recording is allowed and that notifications are switched off. Poor setup is one of the listed reasons for denied payment, so a quick check before each test protects your earnings and your rating.
Keeping it worthwhile
Track how long each test actually takes against the rate you’re paid. Because pay follows the estimated length, most tests work out to a similar hourly rate, but setup time and screeners add up.
Owen’s take
Userfeel’s set rates are clear and fair, and it’s one of the better options for non-English speakers. The qualification test is unpaid and volume isn’t guaranteed, so treat it as one account among several. Respond quickly to invitations and keep your sessions clean.
Who it suits
It suits native speakers of many languages, people who like clear pay by length, and testers who already use other platforms. It suits less well anyone who doesn’t want to do an unpaid qualification test.
Similar options
- UserTesting pays $10 for standard tests.
- Userlytics offers recorded and live studies.
- PlaybookUX publishes fixed interview rates.
- Enroll offers very short design tests.
More options are in User Testing & Research.
Pros and cons
Pros
- Clear rates by test length
- Strong for non-English languages
- Wallet with transfer to PayPal
Cons
- Unpaid qualification test
- No guaranteed test volume
- PayPal fees may be deducted
FAQ
How much does Userfeel pay?
$3 for 5 minutes, $10 for 20 minutes, $20 for 40 minutes and $30 for 60 minutes.
When does Userfeel pay?
About a week after the test, once approved, to your Userfeel wallet.
How do I withdraw from Userfeel?
Transfer your wallet balance to PayPal at any time.
Is the Userfeel qualification test paid?
No, the qualification test is unpaid.
Is Userfeel legit?
Yes, it’s an established usability testing company that pays testers.
